This article provides instructions for identifying and recreating a missing journal file or a journal file that needs to be recreated for any other reason.
Log in to WebAdmin using administrator credentials and navigate to Reports → Financial Administration → Transfer Transactions to identify the journal batch that needs to be recreated.
Set Type = Journal and enter the batch date in both Date fields. This will display only the journal batch numbers for the selected date. Click Run.
Go to Reports → Financial Administration → Journal and click Load Template to select the appropriate journal template.
Enter the journal batch number in the Transfer Batch field. Ensure that the Generate Transfer File checkbox is not selected when verifying the documents and confirming that you have selected the correct batch number. Then click Run.
After clicking Run, a list of the documents included in the journal batch will be displayed.
Select Load Report to generate a PDF journal report. This report can be reviewed on screen or saved for future reference and auditing purposes.
Once you have confirmed that the documents are correct, select Publish File. This will create a new journal file and transfer it to the company's SFTP server, from which it can be retrieved for further processing.