Unable to select any Organization Levels in Insight

This Knowledge Article documents the workaround regarding Organization Level fields in Insights

There is a known functionality issue with the Organization: Level fields.

After deselecting values for "Organization: level 2" and "Organization: Level 3" in the filters, user is unable to select "Organization: level 2" or "Organization: Level 3" values again.

This is default behavior of the list component and cannot be changed. The same filter behavior can be observed across all dashboards, including Organization Overview, Supplier Performance Overview, CFO Cockpit, and AP KPI Overview.

As a workaround, the filters can be reset by using the three‑dot menu on the filter control. The menu appears when hovering over the filter