Overview:
To provide a secure, fast, and reliable experience, the Support Portal is optimized for modern web browsers. Using an outdated browser may result in displaced page elements, slow performance, or interactive features failing to load correctly.
Recommended Browsers:
The Customer Support Portal supports the current and two previous versions of the following browsers:
|
Browser |
Next Experience |
Workspace |
Core UI |
Service Portal |
|
Chrome |
Latest public release of the browser, and the two previous releases |
Latest public release of the browser, and the two previous releases |
Latest public release of the browser, and the two previous releases |
Latest public release of the browser, and the two previous releases |
|
Firefox and Firefox ESR |
Latest public release of Firefox and Firefox ESR, and the two previous releases |
Latest public release of Firefox and Firefox ESR, and the two previous releases |
Latest public release of Firefox and Firefox ESR, and the two previous releases |
Latest public release of Firefox and Firefox ESR, and the two previous releases |
|
Internet Explorer |
Not supported |
Not supported |
Not supported |
Not supported |
|
Microsoft Edge Chromium |
Latest public release of the browser, and the two previous releases |
Latest public release of the browser, and the two previous releases |
Latest public release of the browser, and the two previous releases |
Latest public release of the browser, and the two previous releases |
|
Safari |
Safari 12.0 and up |
Safari 12.0 and up |
Safari 12.0 and up |
Safari 12.0 and up |
|
Tablet Mobile |
Not supported |
Not supported |
Supported |
Latest version of iOS and Safari |
|
Phone Mobile |
Not supported |
Not supported |
Not supported |
Latest version of iOS and Safari |
Note: Internet Explorer (all versions) and Microsoft Edge Legacy are no longer supported. Users attempting to access the portal via these browsers will experience significant functionality issues.
How to check your browser version?
If you are unsure which version you are using, follow these quick steps: