Overview

Users may encounter an issue while entering Split Account Coding in the Travel & Expense module, where the system saves only the first split entered and ignores any additional splits. This commonly occurs when the same account code is used for more than one split entry.

Issue Description

When split coding is entered for an expense item:

• The system saves only the first split.
• Any additional splits using the same account code are not retained.
• As a result, users are unable to allocate expenses correctly when reusing the same account code across multiple splits.

 

Navigation Path:
Travel & Expense → Expense Dashboard → Create Expense Report

Steps to Reproduce

1. Navigate to Travel & Expense.
2. Open the Expense Dashboard.

 

 

3. Click Create Expense Report.

4. Enter all required expense report details.

5. Add an Expense Item.

           

         6.  Click the pencil (edit) icon to open Account Coding / Split Account Coding.

         7.  Enter multiple split lines using the same account code.

         8. Save the split coding.

 

         

 

Result:

Only the first split is saved; additional splits are not retained.

Root Cause

The issue occurs due to a system setting restriction that does not allow the reuse of the same account code in split coding by default.

System Setting Involved

Enable Multiple Splits to Same Account Code (Setting ID: 16805)

• When this setting is set to ‘NO’, duplicate account codes are not allowed, resulting in only one split being saved.
• With this setting set to ‘YES’, you can reuse the same account code as many times as you like, given that the sum of percentage allocations sums up to 1.

 

Resolution

Enable “Multiple Splits to Same Account Code” Setting

Once System Setting 16805 is enabled:

• The same account code can be reused across multiple split lines.
• The system will allow multiple splits as long as:
  • The total percentage allocation equals 100% (or 1.00).
• All split entries will be saved correctly.