Basware AP customers can use Insights to export the error feedback report for insightful analysis.

Export a report of documents where AP users have logged error feedback from the Insights

Inside AP Automation, navigate to Insights

Under Data discovery, select Invoice data discovery

Select the Data discovery invoice detail tab

Select parameters for your report

Click for Controls, and select from Invoice origin all SmartPDF related origins, and additionally Scan and Capture, and PDF e-invoice.

In the Date type, select Creation date (*), and select the desired timeframe under Date range.

Dimension 1 select Custom
Select text18, which is the technical field name** for the feedback error code
Values select all, but unselect NULL

NOTE: You should be able to see in Values the error codes such as 90, 110, 111, and so on.

Dimension 2
Custom text17, which is the technical field name for the error code description
Values select all, but unselect NULL

NOTE: You should be able to see in Values the explanations of error codes.

Exporting the report

On the right-hand side, at the bottom, is the detailed invoice list.
From the dropdown menu "Show default fields" switch it to "Show all fields".
It is recommended to download this list in CSV format if the report is expected to be large.

* Creation date is the document's arrival date in AP.
** The technical field name may be different from the standard AP configuration, and you might need to ask Support to verify your settings.