We've experienced a degradation issue with inbound business documents from the SNI partner for the Romania and Turkey mandates. BT has rejected them since March 27 due to a missing image reference.
The issue has been fixed, and new documents are being delivered.
SNI has resent all rejected documents to Basware.
Documents were received with delay; no document was missing.
Further support:
If you still want to raise a case regarding this issue, please use this link: Support case