Invoices in 'Transfer Failed' status

 

There are many reasons why an invoice might end in 'Transfer Failed' status, like:

• posting period closed
• incorrect data in coding rows (ex, G/L account mismatch with tax code)
• coding difference, etc

For each invoice in this status you can check the reason behind the transfer failure by verifying the invoice history. In AP Pro open the invoice, go to History tab and scroll down to the last entries. In there after 'Transfer failed' entry there will be available the error message sent by the ERP back to AP Automation. A few examples of how these messages can look like:

 

 

 

After finding the error message proceed to corrective measures on the invoice or coding rows. If the error message is not very explicit please refer first to the ERP engineers as they can check further and guide you. If they require help from Basware (like requesting the invoice transfer data we sent to ERP) please log a case with Basware Support.