Summary:

This article describes where to find information about Basware API and what to do in possible problem situations.

 

Prerequisites:

To access Basware API, you need API credentials as well as access to Basware P2P. These will be provided by your Basware delivery project consultant or your technical partner manager.

 

Instructions:

For information about Basware API in general, please visit Basware API Developer site (P2P APIs).

Basware Purchase-to-Pay API Manual describes Basware API integration capabilities for master data imports and purchase-to-pay integration scenarios. It contains process-level instructions, end-to-end data flows, as well as recommended practices for implementation and debugging.

P2P API reference is available in swagger. The swagger documentation contains up-to-date definitions for the P2P APIs.

Find answers to Frequently Asked Questions.

 

Contacting Basware Support:

When contacting Basware Support regarding an issue with Basware API, please include following information, if available:

• URI of the API that you are accessing (example: https://test-api.basware.com/v1/accounts)
• Request method used (GET, POST, PATCH, DELETE)
• Request sent to Basware API
  
  • For POST and PATCH methods, the JSON payload from request body
• Response received from Basware API (body and headers)
  
  • For POST, PATCH, and DELETE methods, the value from the API response header key x-amzn-RequestId (example: 12345678-abcd-1234-cdef-1234567890ab)
• Date and time when the request was sent to API

This information will help Basware Support to better understand the issue and speeds up the investigation.