Starting June 15, 2022, Microsoft will gradually transition users from the unsupported Internet Explorer 11 (IE11) desktop app to Microsoft Edge. The IE11 desktop app will be permanently disabled as part of a future Windows Cumulative Update.

If the user still tries to access IE11, they will be automatically redirected to the Microsoft Edge browser with compatibility mode on.

Contents

Effect on Basware applications

Actions needed from you after June 15th

Compatibility in Microsoft Edge browser

To prevent sites from being automatically directed from Internet Explorer to Microsoft Edge

To enable Internet Explorer mode in the Microsoft Edge browser

To load a website in IE mode on Microsoft Edge

Tips to easily load pages in IE mode

Compatibility in Google Chrome browser

To add the IE Tab browser extension to Chrome

Note on uninstalling IE11

To disable Internet Explorer 11 via group policy

Reference material from Microsoft

 

Effect on Basware applications

Microsoft’s decision will affect two Basware applications that rely on Silverlight technology: Configuration Tool and Workplace. Most of the functionality from these two applications is now available in our modern Basware P2P Edge user interface. But if you still need to use the legacy applications after June 15^th, you can access these applications only using these options:

1. Preferred option: Use the Internet Explorer mode in the Microsoft Edge browser.
2. Secondary option: Use the Google Chrome extension IE Tab.

Actions needed from you after June 15th

1. If your PC has Windows 10:
   
   • Check that you have installed the latest Window 10 update
   • Enable an IE compatibility option for Microsoft Edge or Google Chrome.
2. If your PC has Windows 11:
   
   • Enable an IE compatibility option for Microsoft Edge or Google Chrome.

Compatibility in Microsoft Edge browser

To prevent sites from being automatically redirected from Internet Explorer to Microsoft Edge

1. Launch the Microsoft Edge browser on your PC.
2. Click the … icon in the top right corner.
3. Click Settings.
4. Switch to the Default browser section from the left menu pane.
5. Set the option Let Internet Explorer open sites in Microsoft Edge to Never.
6. For the changes to take effect, close and re-open the browser.

To enable Internet Explorer mode in the Microsoft Edge browser

1. Launch the Microsoft Edge browser on your PC.
2. Click the … icon in the top right corner.
3. Click Settings.
4. Switch to the Default browser section from the left menu pane.
5. Set the option Allow sites to be reloaded in Internet Explorer mode to Allow.
   
   • A Restart button appears.
6. Click Restart.

Once the browser reloads, the Internet Explorer mode option is enabled.

 

 

To load a website in IE mode on Microsoft Edge

1. Launch the Microsoft Edge browser on your PC.
2. Navigate to the URL that you want to visit.
3. Click the … icon in the top right corner of the browser
4. Click Reload in Internet Explorer mode.

 

The page reloads with IE compatibility.

Tips to easily load pages in IE mode

After a page reloads with IE compatibility, a dialog appears. Enable the toggle to open the URL in Internet Explorer mode by default for the next 30 days.

• The list of websites with this option enabled can be found in Microsoft Edge at … > Settings > Default browser > Internet Explorer mode pages. You can add or remove pages that will open with IE compatibility from that page.

 

Also after a page reloads with IE compatibility, a banner appears with the option Show in toolbar. Click this option to add the Reload in Internet Explorer mode action to your Microsoft Edge toolbar for easy access.

Compatibility in Google Chrome browser

To add the IE Tab browser extension to Chrome:

1. Open the Chrome web browser and go to this link: IE Tab.
2. Click Add to Chrome

 

3. Chrome will prompt to add the extension.  Click Add extension.
   
   • Once IE Tab is installed, you should see the IE Tab icon to the right of the Chrome address bar.

 

4. Navigate to any page and click on the IE Tab icon to open the page with IE compatibility.

 

Note on uninstalling IE11

Note that uninstalling Internet Explorer with "Window feature on/off" will prevent the earlier mentioned Basware applications from starting, because they will remove Trident MSHTML engine which is required by the Microsoft Edge browser for Internet Explorer mode to work.

 

Instead of uninstalling, you can safely disable Internet Explorer through your Windows Group Policy settings. This way, Basware applications will continue to work.

To disable Internet Explorer 11 via group policy

1. Open the Group Policy Editor via:
   
   1. Press Windows + R on your keyboard to open the Run window.
   2. Type gpedit.msc and then press ENTER.
2. Go to Computer Configuration > Administrative Templates > Windows Components > Internet Explorer.
3. Double-click Disable Internet Explorer 11 as a standalone browser.
4. Select Enabled.
5. Under Options, pick one of the following values:

• Never if you don’t want to notify users that IE11 is disabled.
• Always if you want to notify users every time they are redirected from IE11.
• Once per user if you want to notify users only the first time they are redirected.

6. Select OK or Apply to save this policy setting.

Reference material from Microsoft

Internet Explorer mode in the Microsoft Edge browser

https://www.microsoft.com/en-us/edge/business/ie-mode

 

Internet Explorer 11 desktop app retirement FAQ

https://techcommunity.microsoft.com/t5/windows-it-pro-blog/internet-explorer-11-desktop-app-retirement-faq/ba-p/2366549

 

Disable Internet Explorer 11

https://docs.microsoft.com/en-us/deployedge/edge-ie-disable-ie11