Summary:
This article describes a common problem when a purchasing category is not automatically assigned in AP Automation when transferring items from Basware Marketplace or an external webshop. This problem exists if you or your users have ordered items from Marketplace, created a purchase requisition in AP Procurement, and one or more items do not have purchasing categories assigned.
Instructions:
If an item ordered from Basware Marketplace or an external webshop does not have a purchasing category, it is likely because the cross-references are not set up correctly. Purchasing category is mandatory data when creating purchase requisitions, so you cannot order items successfully without first fixing this issue.
Verify the setup of purchasing categories in AP Automation and Procurement:
Check product classifications in Marketplace:
Check the setup of cross-references in Data Management:
Cross-references map Marketplace and external webshop product classifications to the purchasing categories you have set up in AP Automation. Typically, many classification codes are mapped to one purchase category. It is possible to add multiple cross-reference mappings. The mappings can be inherited from higher-level organizations or created on a single organization level.
Additional Information:
Purchasing categories can be imported, exported, and updated in AP Automation. The purchasing category structure must be imported to AP Automation but the data within the categories (account data, supplier restrictions, review task management) can also be maintained manually if needed.