BASWARE AP PRO FREQUENTLY ASKED QUESTIONS - What is AP Pro?


Index:

  1. What is the official name of AP Pro?
  2. What is Basware AP Pro?
  3. How is AP Pro different from the existing Basware AP solution?
  4. What do customers need to do to enable AP Pro?
  5. What web browsers does AP Pro support?
  6. Is there a link available between AP Pro and Workplace?

 

1. What is the official name of AP Pro?

It is "AP Pro".

2. What is Basware AP Pro?

Basware AP Pro is a new user interface for accounts payable professional users in the Basware Purchase-to-Pay solution. AP Pro represents the future of Accounts Payable and offers a great user experience for all our customers. Release 19.12 and the new interface were just the beginning and more great features are forthcoming over the next releases that will increase automation, drive touchless processing and improve exception handling.

3. How is AP Pro different from the existing Basware AP solution?

AP Pro offers a major improvement in user experience. It is much faster and easier to use, increasing performance of the invoice processing and deviation management process. AP Pro takes the user experience further as it is browser agnostic. The current Workplace user interface is based on the Microsoft Silverlight technology and it works only on the Internet Explorer browser and Microsoft will end support for the Silverlight in October 2021. AP Pro, in comparison, is based on HTML5 technology. It doesn’t require any plugins or apps and works on most of the modern browsers (like Google Chrome, Firefox, Safari, Microsoft Edge).

4. What do customers need to do to enable AP Pro?

Enabling AP Pro is very easy. There are two toggles ("EdgeApPro" and "DynamoDBControlState") that need to be enabled on the customer tenants. If you would like to enable AP Pro for your AP teams, contact your Customer Service Manager (CSM) or create a case in ServiceNow.

5. What web browsers does AP Pro support?

Any modern web browser can be used to access AP Pro.

6. Is there a link available between AP Pro and Workplace? 

There is no link available. This is because AP Pro runs on HTML5, which requires a modern web browser and cannot be accessed with Internet Explorer 11. However, Workplace requires support for Silverlight, which is only available in Internet Explorer 11. Therefore, no direct hyperlink is possible. 

Basware P2P does support multi-session, if you need to access AP Pro and Workplace. This means that you can run AP Pro in one browser and Workplace in a second browser, side-by-side.


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