This error notification email is sent automatically from BT when the attachment is empty.
| Service |
BT, E-invoice for Sending, Integrated solution (BTS, FTP etc.) |
| Error message |
Attachment 'xxxx' has no content. The file length is 0 bytes. |
Resolution:
- Please check that the attachment sent over to Basware has valid content and resend the invoice along with correct attachment.
- If you are unable to resolve the issue on your own, please provide the following information to Basware Service Desk.
- Error email contents
- Checks and verifications done.