Basware - Knowledge Base Article - Basware Customer Support

What is the issue?

Invoices stuck in Matching with the status: Waiting for Goods Receipt.

Resolution:

If the invoices are stuck in automatic matching with the status "Waiting for goods receipts" please follow the steps below:

Select the invoices from the Matching list view in the Basware P2P Workplace for professionals.
Perform Cancel and resend action, as shown in the print screen below.

Invoices stuck in Matching with the status Waiting for Goods Receipt