I cannot see my orders (pop-up window is being blocked).


Sometimes the browser is set to block pop-ups. 

Additional Information:

A pop-up window is used for opening an order.
It is possible that your antivirus software or installed toolbars (e.g. Google Toolbar) are blocking these pop-up windows.

In order to resolve this, you need to check the specifications of these applications and allow pop-up windows from "www.BaswareONE.com" or "*BaswareONE.com".

Internet Explorer can also block these windows. In order to allow pop-up windows, you need to carry out the following steps:

  • Go to Tools
  • Select Internet Options
  • Select the tab Privacy
  • Below you will see Pop-up Blocker. Here you can:
    • either completely deactivate this
    • or add "www.BaswareONE.com" or "*BaswareONE.com" as exceptions.