There are several status messages which can be viewed online by logging in to the BaswareONE document manager application.
Status 'Queued' means that the attachment file that you sent to BaswareONE, is for example:
- Not yet picked up by our processing
- The structured data file (XML) is missing and the attachment can not be added to the parent file
In case the file remains in status 'Queued' for a while and you don't know what needs to happen with it, please contact us by clicking on the button "Log a case" on the bottom displayed on the page.