Summary:

You want to check if:

• Your invoices are delivered
• Or want to track the current status of your invoices

Instructions:

You can follow up invoices that you have sent through Basware services on the Basware Portal.

When you log in to Basware Portal, you will see a list of invoices that you have sent to your customers. You can check the status of each invoice on this view.

If the invoice is not visible it could be due to the Date range limit set by default. Remove the Date range and check the list again.

If you are looking for a specific invoice, you can use search to limit the number of search results.

• Please login to your Basware Portal account
• Once there, you can navigate to the “Documents” page

• On this page you will be able to check the status of your invoice
• If the invoice was rejected, you can open the invoice and see the specific error that caused the rejection.