Missing approval for receiver or document type


Problem:
There is no approval for productive use of the given receiver or type of document.

Solution:
Documents are rejected with this error message, when the receiver has not (yet) approved receiving this document type from you. For example, you might be able to send invoices to a specific receiver but not delivery notes as these weren't tested/approved with/by the receiver.

Please contact Customer Support to find out the specific reason for the refusal of your document.