The PDF from the email contains more than one invoice


If you have received the following error message "The PDF from the email contains more than one invoice" there are a few things to consider.


  • Only one PDF invoice + attachments is recommended to be sent in per email;
  • In each PDF file should be only one Invoice.For example if you want to send two invoices you must send two emails, each email containing one PDF file with one invoice;
  • Maximum email size is 5 MB but can also vary depending on the emails ending tool.
  • If you have checked and your documents meet all the requirements above, there can also be an error in processing leading to this rejection and for this you should open a case with our support;