Summary:
This article will give you information related to document status in Basware Portal.
Instructions:
Statuses and their explanations:
| Status | Description |
| Draft |
Business documents that you have not sent yet. |
| Ready for Delivery |
Business documents that you have sent, but that have not yet been forwarded to delivery. |
| Delivery in Progress |
Business documents that are currently being delivered to the recipient. |
| Delivered to Recipient | Business documents that have been delivered to the intended recipient. |
| Received |
Business documents that the recipient has opened. |
| Rejected during Delivery |
Business documents that have been rejected during the delivery process. Usually, this means that Basware Network has forwarded your document to your business partner's e-invoicing operator, but their system has rejected the document. If your document gets rejected, make sure that the contents of the document are valid, and try sending the document again. If the problem persists, contact Basware Support. |
| Delivery delayed |
Business documents that Basware Network could not deliver to the intended recipient. Often, this message is caused by a temporary delivery failure. If, however, your document remains in this status for over 24 hours, contact Basware Support.
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