Verify User Notification Settings

• Log in to Basware Admin or User Management.
• Navigate to:
  Settings → User Management → [Select the User] → Notification Preferences
• Check the value of Notification Type / Frequency.
• If set to “Daily Summary”, Basware does not send separate email notifications for each invoice. Instead, a single summary email is sent once per day that includes details of all pending invoices. 

 

Update the Notification Preference (if the user wants individual emails

• In the Notification Preferences section, change the setting from “Daily Summary” to “Immediate” or “Per Invoice.”
• Immediate / Per Invoice: Sends a separate email notification for each invoice.
• Daily Summary: Sends one consolidated email per day.
• Save the changes.
• Ask the user to log out and log back in to ensure the change takes effect.

 

 Confirm Functionality

• Trigger or wait for a new invoice notification event.
• Confirm that the user now receives:
• Individual emails (if set to Immediate), or
• A single daily summary (if left as Daily Summary).