Sending the first invoice to my customer via PDF eInvoice


Summary:

You have sent you first document through PDF E-invoice using Basware Portal (https://portal.basware.com) but the invoice doesn't appear on the Portal and you don't receive a rejection message.

Instructions:

The first document that you sent through our system needs to be mapped.

This configuration process takes up to 2 business days.

After the first mapping of the document, your invoice will be either accepted and delivered to the recipient, or rejected with an error message.

In this case, you will receive an email on your email address registered in our system.

Additional Information: