Summary:

When you log in to Basware Portal, you will see a list of invoices that you have sent to your customers in the last 90 days.

Instructions:

To see all your documents, close the Date Range pane at the top of the Search Results table.

You can check the status of each invoice in this view. If you are looking for a specific invoice, you can use the search function to limit the number of search results.

• The URL of the page is https://portal.basware.com.
• Open the Documents tab in Basware Portal.
• Enter the invoice number in the Search field.
• Click Search. The invoices that match your query are displayed in the Search Results table.
• To sort the results, click on the Sort labels.
• To view an invoice, click the title of the invoice in the search results.

The status of a document as presented on the main Documents page is not always the latest one.

The latest status can be seen in the History tab of the document in the last 3 events available in the list. 

ONP Status	Status description
New	You have received a new invoice
Received	Invoice has been opened by the receiver for the first time
Error in Delivery	An error has occurred in the delivery of the invoice
Delivery in Process	The invoice is currently been processed for delivery
Delivered to Recipient	The invoice has been delivered to the recipient
Rejected in Delivery	The invoice has been rejected while being processed for delivery

Please note: Basware Portal is for monitoring of invoices. If you need to resend or correct an invoice, please send the document again to the Basware service. It is not possible to modify or resend invoices in Basware Portal.