Summary:

There are several status messages which can be viewed online by logging in to the BaswareONE document manager application.

Additional Information:

Status 'Queued' means that the attachment file that you sent to BaswareONE, is for example:

- Not yet picked up by our processing
- The structured data file (XML) is missing and the attachment can not be added to the parent file

In case the file remains in status 'Queued' for a while and you don't know what needs to happen with it, please contact us via chat by clicking the button  available on the support portal.