What is the issue?

This error notification email is sent automatically from BT when the recipients e-invoicing address is empty.

Service	BT, E-invoice for Sending, Integrated solution (BTS, FTP etc.)
Error message	Receiver id is null

Resolution:

• Please verify that the receiver's name and the receiver's id is correct and exactly similar to a former successful invoice. Accordingly, either add the missing value or modify incorrect values resend the invoice.
• If you are unable to resolve the issue on your own, please provide the following information and contact Basware Support using the following request form (Basware ServiceNow contact form):
  • Error email contents
  • Checks and verifications done
  • Example of successful invoice