BT - Error e-mail: Receiver ID is missing
What is the issue?
This error notification email is sent automatically from BT when the recipients e-invoicing address is empty.
||BT, E-invoice for Sending, Integrated solution (BTS, FTP etc.)
||Receiver id is null
- Please verify that the receiver's name and the receiver's id is correct and exactly similar to a former successful invoice. Accordingly, either add the missing value or modify incorrect values resend the invoice.
- If you are unable to resolve the issue on your own, please provide the following information and contact Basware Support using the following request form (Basware ServiceNow contact form):
- Error email contents
- Checks and verifications done
- Example of successful invoice