This article contains information about the invoice duplicate check functionality in Basware. The target audience for this article is suppliers and receivers, who send or receive invoices through the Basware network.
This article provides information about the features of the invoice duplicate check functionality and instructs the suppliers and receivers to work with the functionality.
This functionality is currently active in the BT platform and is activated in the Gateway platform on September 1st, 2022.
As part of Basware’s invoice receiving services, we offer an invoice duplicate check functionality. This is to comply with standard requirements to avoid duplicate invoice delivery and potential duplicate payments.
Basware’s invoice duplicate check is limited to 24h to allow suppliers and buyers to handle invoice duplications as part of exceptions in the local law.
In practice, this means Basware will only reject an invoice for having a duplicate invoice number if the duplication occurs within 24 hours of Basware receiving the first invoice with the same invoice number. Duplicate invoice numbers received after the 24-hour window, will not be rejected. Suppliers can just send a duplicate invoice after the 24-hour window without needing to request Basware to deactivate the invoice duplication check.
In an urgent need when an invoice needs to be resent sooner than within the 24-hour window, just use a different invoice number, and it will be going through the Basware systems. Just remember to agree on this with the receiver.