Summary:

Sometimes the browser is set to block pop-ups. 

Additional Information:

A pop-up window is used for opening an order.
It is possible that your antivirus software or installed toolbars (e.g. Google Toolbar) are blocking these pop-up windows.

In order to resolve this, you need to check the specifications of these applications and allow pop-up windows from "www.BaswareONE.com" or "*BaswareONE.com".

Internet Explorer can also block these windows. In order to allow pop-up windows, you need to carry out the following steps:

• Go to Tools
• Select Internet Options
• Select the tab Privacy
• Below you will see Pop-up Blocker. Here you can:
  
  • either completely deactivate this
  • or add "www.BaswareONE.com" or "*BaswareONE.com" as exceptions.