These settings are chosen for each user in IP Admin > User Management > Users.

 

There are 2 types of e-mail messages which have 3 options each.
The text in the e-mails differ per type of email, and how the invoice has been sent to the user. This text can be configured by Basware if you would like to change it.

A mail is not sent if the invoice contains no image, the invoice is sent to the recipient several times or the recipient is Master User or Accounting Recipient.

E-mail message:

This refers to e-mail messages regarding new invoices which are sent to the user.
This includes 4 different types of invoices; a new invoice sent with regular or fixed flow, an invoice sent with informative flow, a side stepped invoice, or a side stepped invoice that has been returned.

For every invoice

An e-mail is sent every time a new invoice is assigned to a user.

Summary message

An e-mail is sent periodically detailing the total number of invoices a user has outstanding. Typically once every day.
The scheduling of this is set up with an iFace task.

Never

No e-mails about new invoices are sent to the user.

E-mail message (reminders):

This refers to e-mail messages regarding reminders on invoices.

The IP Admin parameter STOPPEDTHRESHOLDDAYS defines when a summary e-mail should be sent. (Note that if this parameter is set to 0, reminders will not be sent.)
This means that an e-mail will be sent for the invoice if it has not been processed by the assigned user for the amount of days defined in STOPPEDTHRESHOLDDAYS.
The interval of the reminders is then set with the parameter STOPPEDTHRESHOLDDAYSINTERVAL.
Eg. if STOPPEDTHRESHOLDDAYS is set to 3, and STOPPEDTHRESHOLDDAYSINTERVAL is set to 2, an email will be generated for an invoice that has not been processed for 3 days, and a reminder will then be sent every 2 days until the invoice is processed or forwarded to a back up recipient.

If you would like not to receive reminder e-mails for invoices that is put on hold, the parameter PROCESSINGMODEREMINDER should be set to FALSE

For side stepped invoices, the reminder e.mail will be sent to the original recipient and not the recipient the invoice has been side stepped to.

For every invoice

An e-mail is sent every time a specific invoice reaches the amount of days defined for it to qualify for a reminder.

Summary message

An e-mail is sent periodically detailing the total number of reminder invoices a user has outstanding. Typically once every day.
The scheduling of this is set up with an iFace task.

Never

No reminder e-mails about invoices are sent to the user.

Urgent reminder e-mails

These types of e-mails are not configured on the user in IP admin. This type is sent based on parameters in IP admin.

An urgent reminder e-mail is sent on invoices that are approaching a specific invoice related date. (Ex. 3 days before due date)

URGENTALARMDAYS must have another value than 0. The amount defined here are days before the specified date the e-mail will be sent on.
URGENTALARMSTOP can be used to stop e-mails being sent after the selected date has passed.
URGENTALARMFIELD defines the specific invoice related date which the reminder looks at. Possible values are: INVOICELASTDATE, CASHDATE, ATTRIBD, ATTRIBD2, ATTRIBD3, ATTRIBD4. These values refer to the "special field" set up on the header data field.