Cloudscan 3.0 missing invoice pages for multiple page invoice after the Windows 11 update

Summary:
Some customers have reported that CloudScan 3.0 is missing pages from multi-page invoices after upgrading to Windows 11.

Recommended Action:

Please check if other users within your organization are experiencing the same issue.

If multiple users are affected, we recommend reinstalling the CloudScan 3.0 client using the official link below:

Installing a fresh instance of the latest version typically resolves the issue.

If this appears to be isolated to a single user, please contact your local IT team to investigate further.

If the issue persists after these steps, please contact Basware Support for further assistance.