What is the issue:
Session timeouts functionality to disconnect any inactive sessions to IP admin, Master, Monitor tools, IP Thinclient
Please make sure first If all the users are facing same issue or not? If not then please check with your internal IT team, If there is any Internet/Network issue with your workstation or not?
If not, then please follow further steps of this Article.
There is no parameter to manage user session timeout for IP Admin, Master and Monitor. The user session is closed with a timeout if user is not actively using the service. This is done to protect customer data.