P2P - IP - Session Timeouts


What is the issue:

Session timeouts functionality to disconnect any inactive sessions to IP admin, Master, Monitor tools, IP Thinclient

Make sure:

Please make sure first If all the users are facing same issue or not? If not then please check with your internal IT team, If there is any Internet/Network issue with your workstation or not?

If not, then please follow further steps of this Article.

Resolution:

Additional Information:

There is no parameter to manage user session timeout for IP Admin, Master and Monitor. The user session is closed with a timeout if user is not actively using the service. This is done to protect customer data.