P2P- IP-Get an error when searching by supplier in Basware IP Monitor


Problem:

User getting an error-out of memory while searching by Supplier in IP Monitor.


Solution:

During the investigation we found that the number of suppliers has increased and it is creating an issue/error (out of memory) when users are selecting multiple companies in IP Monitor.

So we have changed the Parameter value to 500 so that only 500 suppliers will be populated automatically and rest will be available during search. This resolved the reported issue of IP Monitor.

Please note: As a result of this, if we increase this parameter value to more than 0 then the supplier name will not be selected automatically in IP Master and the user needs to select the supplier again. So this is the functionality of this Parameter.

So before changing the value of this Parameter, please take the approval from the customer.