There was a degradation in the Pre-production and Production Basware AP Automation and Procurement Service, which is now over.

Degradation Started: May 03, 2026 15:00 UTC

Degradation Ended: May 04, 2026 07:27 UTC

Impact Summary

The degradation is being investigated further. The system may exhibit the following symptoms:

• End users may encounter errors when uploading invoice images while manually creating invoices.
• End users may also experience errors when saving invoices as PDF files.
• Unable to login to AP via Basware Access

Service level is now restored back to normal.

Service Incident ID: BWPB0048797.

Further Support

If you would like to raise a case regarding this issue, please use this link: Support case