Basware Portal – How to verify if an email address is registered under the PDF e-invoice application


 

Summary

Starting January 2026, you can now verify whether an email address is registered under the PDF e-invoice application in Basware Portal. The PDF e-invoice email verification is now fully self-service.

Please follow the instructions below how to verify your supplier`s PDF e-invoice email registration, faster and easier than ever. 

 

How can you access the new feature:

  1. Log in to your Basware Portal Account.
  2. Navigate to Network → Business Directory
  3. Click the Arrow icon to open the Advanced Search panel

  1. In the PDF eInvoice sending email field, enter the email address of your supplier that you want to verify.

  1. Click Search.

Basware Portal will then search for the email, and if it exists no matter the status (confirmed or pending confirmation), it will return the corresponding customer record.

If the email address is not registered into the system, the search will provide no results.