BaswareONE - On the login page, I get the error message "Wrong username or password"


You have entered a wrong username and/or wrong password for your Bizmail Interactive account.

You may have used incorrect characters.


REMARK: The username and password are case-sensitive.


In case you are still not able to log in, you can request our Basware Support team to verify your username.

Please provide the following information in your request mail:

  • Username (if known)
  • Company name
  • Name & first name
  • Phone number
  • VAT number

These data are required for verification purposes.

For safety reasons, we cannot conduct any verifications of your username and/or password over the phone.

You can contact Basware Support by clicking on the "Contact Support" button displayed on this page. ‚Äč