Overview

We experienced a degradation issue with the scanning emails. The issue began on March 22 and was resolved on March 24. During this period, some documents were transferred twice.

 

Current Status:

The issue has been identified and fixed.

 

Degradation Timeline:

• Start Date: March 22
• End Date: March 24 10:30 EET

 

Customer Impact:

• Some documents sent to bscs.basware.com have been sent twice.

 

Further support:

If you still want to raise a case regarding this issue please use this link: Support case