'No Module Access' Error in expense track/Verian


Issue Description:
Users encounter a 'No Module Access' error when attempting to act as a delegate to access another user's expense report.

 

Error Scenario:
This error occurs when a user tries to access an expense report on behalf of another user as their delegate.

Troubleshooting Steps:

  1. Verify Expense Manager Access:
    Ensure that the user for whom the delegate is trying to access the reports has Expense Manager access enabled in their user profile. (Refer to the attached screenshot.)

A screenshot of a computerAI-generated content may be incorrect.

  1. Verify Delegate Permissions:
    Confirm that the user acting as a delegate has the necessary permission (Manage User Delegates [4120]).
    Then, the delegate must add themselves as a delegate for the target user by navigating to:
    Admin Wheel > Users > User Delegates
    (Refer to the attached screenshot.)

A screenshot of a computerAI-generated content may be incorrect.

 

Delegate Access Options:

Conclusion:
To successfully act as a delegate and access another user’s expense reports without receiving the ‘No Module Access’ error:

Once these conditions are met, the delegate should be able to access the reports without issue.