No scanned invoices on Monday?


Basware works 24 hours every weekday, except public and bank holidays. Scanned invoice needs human manual work; hence scanning is only done during weekdays.


The local postal service will deliver paper mail to the scanning facility in the morning. Mail is sorted by PO Boxes, envelopes are opened and papers are sorted removing paper clips for example. Then the papers are scanned, and sent to validation (OCR-process). This is computer based and needs human to check captured fields which are suggested by the traffic lights.

Delivery time of the scanned invoice once it has received at Basware and delivered to the recipient's system is around 24 hrs.

Friday morning - Paper mail is delivered to local scanning facility - Invoices are entered to the e-invoicing flow Saturday night (last shift working)
Saturday - Only critical production support working
Sunday - Only critical production support working
Monday morning - Paper mail is delivered to local scanning facility - Invoices are entered to the e-invoicing flow on Tuesday

** If the supplier will send the invoice via email as PDF-file to email scanning (@bscs.basware.com) during weekend, then the validation starts whenever the first shifts arrives to work on Monday morning.

Therefore, it is likely that there will be no scanned invoices arriving on Monday.