Customer Support Portal - Simple guide on how to raise a case for UK Public Sector


This guide has instructions for how to raise a case via our Customer Support Portal for the UK Public sector


Once the case has been created, you will receive an email confirming the case number (from

You can reply to the confirmation email with any attachments that need to be attached to the Case.

NOTE: You cannot raise a new case just by emailing the above address, as this isn’t a standard inbox and is not monitored. You must raise a case via Customer Support Portal if you want a response.