Why have I stopped receiving email alerts from Basware?
On 10th October we made the move to Amazon Web Services and as such the email address and IP the order alerts come from have changed and so you may need to whitelist our new details
What do I need to do?
You may need to do one or more of the following:
76.223.183.20
76.223.183.19
What do I do if I’m still having issues?
Please raise a case with our Service Desk using the below link and under the ‘How can I help?’ section, please select ‘I need help with the UK Marketplace’
https://basware.service-now.com/bw?id=bw_sc_cat_item_public