Communicate to customers about e-invoicing
With the help of the instructions below, it is easy to communicate to customers about the change in your invoicing processes. Use these instructions and the provided template attached to create an informative email or letter to your customers.
Make sure your customers know about the possibility to receive e-invoices from your company. Your target group are the invoice recipients receiving paper invoices from your company currently. To make it easy for your customers, present the options available clearly and advice whom they can contact if they have questions.