What is the issue?
The document that you've sent for processing could not be processed because:
The required values are day, month and year.
The date format must be a valid one: numeric or alphanumeric.
Examples of numeric date formats:
Examples of alphanumeric date formats:
10th January 2014
10 Jan 2014
Kindly note that the document date must be a real existing date which can be found in calendar.
Example of date which do not exist in calendar:
31.11.2014 (November has only 30 days).
If the date is present on the document and the format is correct but the document is still rejected, then please contact our support team.