Dear Valued Customer,
At Basware, we continuously strive to deliver outstanding value and service to our customers. In Professional Services, this commitment drives us to invest in our people, ensuring you receive Basware's leading solution expertise combined with regional best practice knowledge.
As a result of this continued investment, we have reviewed our pricelist and are informing customers that we will be updating our Professional Services pricelist, effective February 1st, 2025.
We assure you that these changes have been made with careful consideration. We have worked hard to minimize the impact on our customers while balancing the need to sustain our investments amidst the broader global economic environment.
Please note that our new pricelist will apply to services quoted after February 1st and will not impact any active agreements or services you have already contracted with us. Any offers made before February 1st will remain valid until they expire, which will be 60 days from when we made the offer unless stated otherwise.
We appreciate your continued partnership and trust in Basware, and we look forward to bringing you even more value now and in the future.
Bob Booth
Chief Professional Services Officer