Captured according to DCG/CMOS/SVG


Description

While reviewing the reported quality feedback, we identified one or more values that have been released with a value that matched the rules on the data capture implementation guide.

The implementation guide can be named as below:

Based on the feedback, this is not the value you expected. This type of error always requires a more detailed analysis of the business documents' end-to-end processing flow.

Example

The released value for the due date is delivered as blank, as the data capture implementation guide states that it should be delivered as blank if it appears in the past from the current date. However, based on the feedback you received, you were expecting the due date from the image to be captured as is.

Customer actions

No immediate actions are required. Please wait for Basware to contact you for further follow-up.

Basware actions

We have opened a separate incident in our ticketing system to follow up on the corrective measures related to this captured according to DCG/CMOS/SVG error. We will contact you through the incident for further discussion. In this due date example, through the follow-up, you can proceed to guide your own team on why the due date was not captured or start changing the current rules in the data capture project.

Common topics under the captured according to DCG/CMOS/SVG

How can I ask questions or raise suggestions?

We welcome your feedback if you have further inquiries or suggestions about the "Captured according to DCG/CMOS/SVG" finding. Please contact Basware Support by filing the following support case.

Please review the data capture feedback analysis process for a comprehensive summary of the renewed quality feedback process and the selected improvements that have been applied.