Problem:

GRs are missing and not showing in the Basware database. POs cannot be matched with the invoice.

Solution:

We can check the Order folders on the FTP server. Look for the orphan GR folder. If Order is in the orphan GR, we can move it back to the XMLOrders folder and run the task again or if it is not in the orphan GR folder, we can ask the source through which the GRs are imported into the Basware application.