What is the issue?

You forgot your password for the Basware Portal.

Resolution:

• From the main page, click on "Forgot your password?"

• Enter your e-mail address and then click on "Send Request"

You will receive an e-mail address from Basware.

• Click on "Reset your password" button.

• Type in your new password taking in consideration the requirements (marked in blue square)
  

• Click on "Change Password" button.

Your password has been changed message appears on the screen.

You can now log in using your e-mail address and new password.

Additional Information:

• The email address has already been registered to the service