Overview
As invoicing increasingly moves away from traditional paper formats to digital solutions, Basware is consolidating its Scan & Capture service. Due to declining paper volumes, certain scan sites will be closing, with alternative locations available.
Key Dates & Affected Locations
- March 31, 2025 – The Norway scan site will be closed.
- June 30, 2025 – Scan sites in Austria, Denmark, Estonia, and Hungary will be closed.
New Scan Locations
- Nordic region: The new scan site will be in Finland.
- Continental Europe: The new scan site will be in Prague, Czech Republic.
What This Means for You
- If you are using one of the affected scan sites, you must transition to one of the alternative locations.
- We strongly recommend switching to fully electronic invoice sending to improve data quality, speed, and cost-efficiency.
Available Options
1️ Switch to e-invoicing: Encourage suppliers to send invoices via email (PDF) or system-to-system e-invoicing.
2️ Redirect paper invoices: If you wish to continue using paper scanning, you can:
- Inform suppliers to send invoices to your office, scan them, and email them to Basware.
- Open a PO Box at the new scan site in Finland or Prague.
Next Steps
- Basware will contact affected customers via their Customer Success Manager (CSM).
- If you require a report on your current paper invoice volumes, please reach out to [Support Contact/CSM].
- No action is needed if you choose to stop using paper invoices—just update supplier invoicing instructions.
Need Assistance?
For further details or to discuss the transition, please contact Basware Support or your Customer Success Manager (CSM).