This error notification email is sent automatically from BT after 24 hours when there are invoices that haven't received positive acknowledgement from the receiver.
| Service | BT, E-invoice for Receiving, Integrated solution (BTIPC, FTP, Banking etc.) |
|---|---|
| Error message | Unacknowledged invoices |
Please check have you received the mentioned invoices. If you haven't received the invoices, please contact our support in order to get these invoices resent to you.
If you are unable to resolve the issue on your own, please provide the following information to your Basware Service Desk (https://basware.service-now.com/bw):