The recipient has instructed us not to process documents on which only delivery costs are settled


Problem:

The recipient has instructed us not to process documents on which only delivery costs are settled

Solution:
If your invoice only consists of information about the delivery costs, we can not process them based on the instructions we received from the recipient. Please always keep in mind that such costs should always be transmitted on the invoice along with the usual items.

If you have questions about the correct invoicing, please contact your recipient.