Payment related query


Summary: 

If you have questions about the payment of an invoice sent through Basware service, please read the information below.

Information

Basware is only responsible for the technical solution of successful invoice delivery between customers and it is not involved in the payment process of the documents.

What to Do

For any payment‑related questions (such as when an invoice will be paid), please contact the company/customer that received your invoice. They are the ones who can give you accurate information regarding payment status or any related concerns.