Error:
The supplier/vendor number is missing in the XML file or is not provided in the expected XML element.
Checkpoints:
- Open the invoice in Adobe Acrobat and check the Attachments (paperclip) section.
- Open the attached Factur-X / XML file.
- Verify that the supplier/vendor number is present in the following XML element:
- Ensure that the supplier/vendor number contains exactly 8 digits
- Compare the XML file with a previously accepted invoice to identify any changes.
Solution:
For ZUGFeRD / Factur-X invoices, the Supplier/vendor number is extracted from the XML file rather than from the PDF of the invoice.
Therefore, the supplier/vendor number must be present in the appropriate XML element to be successfully processed.