Basware Network - Document Delivery Delays in Peppol Service


Overview

Since 5 January 2026, 14:00 UTC, we have been experiencing an issue affecting Basware Peppol service.

Customers sending invoices to the receivers behind Peppol network may notice intermittent document delivery delays.


Current Status

We are currently running our systems at full capacity to work through the backlog and minimize delays.

We will provide the next status update once the backlog has been cleared.


Degradation Timeline


Customer Impact


Further Support

If you would like to raise a case regarding this issue, please use the following link: BWPB0048503